Refund Policy
At Railway Connect (https://www.railywayconnect.com), we strive to provide a seamless booking experience. Please read our Refund Policy carefully before making a reservation.
Cancellation and Refund Eligibility:
Refunds are available for eligible cancellations made before the scheduled departure, as per the specific terms of the ticket purchased.
Non-refundable tickets will not be eligible for a refund.
How to Request a Refund:
To initiate a refund, contact our customer support team at support@railywayconnect.com.
Provide your booking reference number and relevant details.
Processing Time:
Approved refunds will be processed within 7-10 business days.
The refund amount will be credited to the original payment method used during booking.
Partial Refunds:
In certain cases, partial refunds may be issued based on the terms of the ticket purchased.
Changes to This Policy:
We reserve the right to modify our Refund Policy at any time. Please review this policy regularly.
Contact Us:
For any queries or refund-related concerns, reach out to support@railywayconnect.com.